More than just technology
End-to-end energy data intelligence with comprehensive services, from the first site check to continuous monitoring and ESG/CSRD-ready reporting.
Planning for full visibility, from the first meter to the last
Initial analysis & planning
We start by mapping every meter across your site or portfolio, identifying gaps and choosing the most effective setup to ensure maximum coverage. Our goal is to give you near-100% visibility after installation.
Site analysis and/or survey
We survey every site before installation, remotely or on-site, to assess meter compatibility, signal strength, and access points. This ensures seamless deployment with zero operational disruption.
When you provide floor plans, meter photos, and site details upfront, our engineers can complete the assessment remotely. Faster deployment. No site visits. No extra costs.
Pre-configuration
All devices are prepared and configured in our own workshop, tagged with the right metadata and aligned with your site structure. By the time we arrive for installation, everything is plug-and-play, saving time on-site and guaranteeing faster results.
On-site setup with zero operational disruption
Hardware setup
Our installation team deploys hardware (nanoScope® and nanoGate) across all selected meters, even sealed, old, or legacy models. The setup is wireless and battery-powered, avoiding the need for rewiring, invasive work, or building IT integration.
Connectivity & signal testing
Each gateway is configured and tested to ensure secure, stable data transmission. We typically use GSM or LAN and verify fallback protocols for continuous uptime. Everything is tested end-to-end before handover.
Additional measurement points
When required, we install submeters to close gaps and enable granular analysis. This makes it possible to track usage per tenant, zone, or system, laying the foundation for both optimization and accountability.
Reliable data from the start
Automated data transfer
Once installed, every meter is monitored in real time. We ensure that data flows consistently and is being read at the expected intervals, usually every minute. Any anomaly is flagged before it affects your reports.
Validation & calibration
We calibrate each reading against expected patterns, invoice values, and manual meter checks. If anything’s off, we fix it immediately, so you can trust the data from day one.
Metadata logging
Every device is linked to its physical meter, location, and purpose. Whether you’re tracking transformer-level usage or tenant-level consumption, your data is properly labeled, organized, and easy to retrieve.
External integrations
We offer the ability to integrate from third-party sources: like meter and utility operators. This ensures all relevant data is unified within the nanoGrid platform.
Handover report
Once everything is running, we generate a full technical report. This includes every installed device, signal check, meter location, and configuration. This ensures full traceability for audits and submissions to ESG and frameworks like BREEAM, GRESB, CRREM, and more.
Everything centralized. Clear, live, and actionable
Consolidated SaaS dashboard
All utility data flows into a single, real-time dashboard, accessible anytime, anywhere. View electricity, gas, water, or heat usage across one building or your entire portfolio, minute by minute.
Alerts & notifications
Our SaaS platform automatically detects irregular patterns like nighttime leaks, system inefficiencies, or unusual spikes. You receive real-time alerts so issues can be fixed before costs escalate.
Benchmarking & trend analysis
Compare performance across assets, time periods, or regions. Track your retrofit impact, highlight underperforming sites, and support investment decisions with hard data.
IoT Sensor add-ons (Optional)
You can also monitor environmental data like CO₂, humidity, EV-chargers, or PV output- and visualize it in the same interface. We integrate it seamlessly into your existing dashboard.
From compliance to continuous support
Data exports & ESG integrations
We push data into your preferred ESG tools and via API, FTP or CSV. Every reading is traceable, timestamped, and export-ready for full compliance.
PIF: Post Intervention File
For every project, we deliver a validated Post Intervention File. This contains installation specs, serial numbers, timestamps, and meter mapping, aligning with CSRD and BREEAM expectations.
Omnium warranty & future-proof hardware
Thanks to our HaaS (Hardware as a Service) model, all hardware repairs, replacements, and upgrades are covered.
Ongoing support & maintenance
Support doesn't end at installation. We monitor data quality, run remote diagnostics, and maintain accuracy across every site.
Certification support
nanoGrid data supports BREEAM, LEED, and EU Taxonomy reporting. High-quality datasets improve certification scores and simplify compliance. Need help? We'll guide you through submission.
Made for your industry
Logistics sites are complex, with high energy use, outdated meters, and scattered data across warehouses, distribution centers, and transport hubs. nanoGrid captures live utility data from every zone, system, and sit, regardless of equipment age or infrastructure setup. You get real-time visibility into consumption patterns, portfolio-wide benchmarking to identify underperformers, and automated ESG reporting that eliminates manual data collection. Track energy, water, and gas across your entire network from one central platform.
Rising energy costs and tight margins make efficiency non-negotiable. nanoGrid gives retailers a clear view of utility usage across every store, warehouse, distribution center, or franchise location. Track consumption in real time, identify waste before it impacts your bottom line, and set automated alerts when usage patterns deviate. Benchmark performance across locations, streamline sustainability reporting, and make data-driven decisions that protect margins without compromising operations.
Care centers demand constant comfort and run intensive HVAC systems around the clock to maintain patient wellbeing. nanoGrid delivers real-time insights into electricity, water, and indoor air quality across facilities. Helping you reduce operational waste without compromising care standards. Benchmark energy performance across your portfolio, identify inefficient sites, and automate compliance reporting for regulatory requirements. Your teams get the data they need to optimize operations while keeping residents comfortable and safe.
Hotels consume energy 24/7 across rooms, kitchens, pools, and public spaces but many still rely on delayed or estimated utility data. nanoGrid centralizes energy-related data from every meter and system for live insights and instant alerts. Improve operational efficiency during peak and off-peak periods, control costs across your property portfolio, and meet sustainability standards with automated reporting. Track guest comfort metrics alongside consumption to balance experience with efficiency.
Office buildings and residential portfolios both need accurate utility data for tenant comfort, transparent billing, and compliance. nanoGrid monitors HVAC, lighting, and air quality in real time across commercial tenants and residential units. Property owners and occupants share one reliable view of building performance. Get per-unit visibility across electricity, gas, water, and heat. Data flows directly into your internal systems, billing platforms, or ESG reporting tools. Eliminating manual reconciliation and tenant disputes.
Leisure parks face extreme seasonal demand with fragmented systems across pools, attractions, kitchens, and facilities. Unmanned sites risk undetected waste or equipment failure without constant oversight. nanoGrid delivers one unified dashboard for live monitoring, automated alerts, and remote control options. Manage demand peaks, detect anomalies before they escalate, and prevent issues even without boots on the ground. Track usage patterns during off-seasons, optimize energy consumption across zones, and keep everything traceable with full audit trails.
Your industry not listed?
nanoGrid adapts to complex environments across industries, even those not listed here. If you don’t see your industry, we’ll still make it work.
Contact us, and we’ll explore the best setup for your organization
Got questions? We’ve got answers
Yes. Under nanoGrid’s service agreement, all provided hardware comes with a full warranty for the entire duration of the service term, and all maintenance is included in the service fee. This means:
- Hardware Warranty: Every component we install (nanoGate loggers, nanoScope cameras, meters we supply, etc.) is covered. If any piece of equipment malfunctions or fails under normal use, nanoGrid will repair or replace it at no cost to you. This warranty isn’t limited to a typical 1- or 2-year period, it remains in effect for as long as you’re subscribed to our service.
- Maintenance & Upgrades: All maintenance is fully included. You will not be billed for any routine maintenance or periodic calibration of devices. If we improve our hardware or software, those improvements get passed on to you.
- Proactive Service: We perform proactive servicing and health checks. Often we will know before you do if a device needs attention (like a battery replacement or a connectivity issue).
- No Extra Charges: You won’t see a separate line item for maintenance or a requirement to buy an extended warranty – it’s all part of the monthly/annual service fee you pay.
nanoGrid develops and supplies its own critical hardware components. In other words, we are the manufacturer of key devices in our solution. This in-house hardware lineup includes:
- nanoGate®: Our proprietary data logger/gateway for real-time utility metering. (It collects meter data and sends it securely to the cloud.)
- nanoScope®: An AI-powered camera device for reading legacy or analog meters visually (great for meters that cannot output data electronically).
- Last Gasp Modules: Backup power modules that ensure data capture and communication even during a power outage.
By developing our own hardware, we maintain full end-to-end control over data quality and reliability.
Yes. nanoGrid provides clear documentation and hands-on training to ensure every user, from tenants to portfolio managers, can extract full value from the platform without needing technical expertise.
Our user guides are role-specific and built around real workflows. Whether you're accessing dashboards, exporting reports, setting custom alerts, or analyzing trends, you get step-by-step instructions tailored to your responsibilities.
During onboarding, we deliver live training sessions aligned with your go-live timeline. These sessions cover platform navigation, key features, and practical use cases relevant to your operations. For new team members or larger rollouts, we offer optional refresher sessions to bring everyone up to speed.
Energy managers and ESG leads can join advanced analytics workshops that go deeper into optimization strategies, reporting automation, and data-driven decision-making. We also provide optional walkthroughs when major features are released, so you stay ahead of new capabilities.
Ongoing support is available through our helpdesk at support@nanogrid.com, and we conduct regular check-ins and platform evaluations on request to ensure you're maximizing ROI.
From day one to long-term operations, nanoGrid ensures your team has the knowledge and confidence to turn energy data into measurable performance gains.
nanoGrid offers dedicated support tailored to client needs, with a standard support model during business hours and escalation procedures in place for critical issues.
For enterprise clients or large-scale deployments, custom 24/7 support arrangements can be made upon request, especially for sites where real-time monitoring is critical.
Clients can reach support via:
- Email: support@nanogrid.com
- Direct account contacts
- Platform-based support tickets
Let us know if 24/7 support is a requirement for your operations, and we can tailor a service level agreement accordingly.
Yes, each nanoGrid client is typically assigned a dedicated account manager (sometimes called a customer success manager). This person’s role is to be your primary point of contact for any non-trivial issues, questions, or new requests.
There’s more to read
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