Privacy Policy

Article 1 – Welcome

We are nanoGrid BV, a Private Limited Company, registered at Ninovesteenweg 196, 9320 Aalst, Belgium, company number BE0847.312.618.

In this Privacy Policy, we explain what personal data we collect as a ‘controller’ and how we use and share this data to improve our services.

This Privacy Policy forms an integral part of our GeneralTerms and Conditions.

Article 2 –Personal Data

We collect limited personal data in the following ways:

- Website: when you visit our website, certain information (e.g. your IP address) is collected via cookies to manage and improve our site. You can find more details in our Cookie Policy.

- Business relations: when you contact us regarding our services as a (potential) customer or partner, we process your full name, contact details (email address, telephone number, office or residential address), and other data necessary for the order, invoicing, or cooperation (such as bank details, contact history, or previous order information).‍

- Marketing: if you give explicit consent, we process your full name and email address for newsletters, offers, or promotions about our services. You can unsubscribe at any time.

- Recruitment: when you apply for a job, we process your name, birth date, education, employment history, and contact details for recruitment purposes. Applicant data is stored for 1 year.

Although you are never obliged to provide personal data, refusal may make it impossible for us to provide certain services.

Article 3 – Purposes for processing

We process your personal data as part of our general customer and order management or in order to provide our services. This includes customer administration, following up on orders and deliveries, invoicing, answering questions and for marketing purposes.

The processing takes place on the basis of the following types of legal bases:

1. Based on your approval;
2. If it is necessary for implementing the Agreement
3. If it is necessary in order to comply to a legal obligation
4. In order to protect your vital interests or those of others;
5. In order to complete a task of general interest

Insofar as the processing of personal datatakes place on the basis of your explicit approval, you still have the right to withdraw your approval.

Article 4 – Sharing with third parties

If this is necessary in order to achieve the aforementioned purposes, we may share your personal data with employees and our professional partners. Our partners shall in turn take the necessary technical and organisational measures in order to protect this personal data.

We shall never commercialise your personal data by transferring it to third parties. However, in the case of a possible reorganisation, bankruptcy or the transfer of activities, the data which is part of our company activities may be transferred to third parties.

In certain cases, we may be obliged to transfer your personal data on the basis of a court order or a binding legislation, such as part of fraud prevention or security issues, or in order to protect our rights.

Article 5 – Storage period

We shall process and store the personal data for as long as is necessary in order to accomplish the aforementioned purposes, according to our contractual relationship, to comply with legal requirements, or as part of a standard retention mechanism which is reasonably limited in time (back-ups).

Article 6 – Your rights

All individuals whose personal data we store have the right to:

1. Access their personal data;
2. To correct or complete their personal data if this is incorrect or incomplete;
3. To have their personal data deleted;
4. To limit the processing of their personal data;
5. To oppose the processing of their personal data for a serious and legitimate reason;
6. To have their data transferred to another company

To exercise the aforementioned rights, you can contact us by post or via info@nanogrid.com. Upon receiving your request, we must be able to verify your identity.

Article 7 – Complaints

If you have questions or comments about this Privacy Policy, please contact us first.

You also have the right to file a complaint with the Data Protection Authority (GBA/APD),

Drukpersstraat 35, 1000 Brussels, or via contact@apd-gba.be

Article 8 – Security

We apply industry-standard technical and organisational measures to protect your personal data against destruction, loss, alteration, or unauthorised access.

Personal data are only transferred outside the EEA if the destination country provides an adequate level of protection under GDPR.

Before transferring data to the United States, we require either a valid data processing agreement or certification under the EU–US Data PrivacyFramework (2023).

We are not liable for misuse of data by third parties. 

Article 9 – Your privacy

Your privacy is important to us.

We also do everything within our power to protect this and the legal compliance with the following is very important to us: (i) the Law from 8 December 1992 to protect the personal privacy regarding the processing of personal data (as amended by the Law of December 1998, “Law on Processing Personal Data”); (ii) the anti-spam provisions from Book XII of the Economic Justice Code regarding the right of the electronic economy; and(iii) the European Regulation 2016/679 from 27 April 2016 regarding the protection of personal data (“General Data Protection Regulation”).